Favor Credit Card Glossary

 

APR

The Annual Percentage Rate is a measure of the cost of credit expressed as a yearly rate including interest balance transfer and cash advance fees. When you open a credit card account, you agree to pay a percentage of the outstanding balance each month as a finance charge.

Available Credit

Available credit, as displayed on the billing statement, is your credit limited minus your current balance and any authorized charges that have not been billed. It is the unused portion of your credit line.

Available Daily Balance

The average daily balance is a common way for card issuers to calculate finance charges. The card company finds the balance each day of the billing period, adds the daily balances together and divides by the number of days in the period. The calculation includes new purchases and payments. You should refer to your credit card issuer’s Card member Agreement for specific information and details regarding the calculations of the Average Daily Balance.

Billing Errors and Merchant Disputes

If you believe a billing error has occurred, call Customer Service or complete the Notification of Disputed Item form. Print the form, sign, and mail it. If you have a dispute with a merchant regarding the property of services purchases with the credit card, contact the merchant and try to resolve the issue. If an agreement cannot be reached to your satisfaction, call Customer Service or complete the Notification of disputed Item Form.

Cash Advances

A cash withdrawal at an automated teller machine, bank teller, or by use of a convenience check.. This cash is an instant loan from your credit card account. The card company will apply finance charges from the day you take the advance until the day you pay it off. A transaction fee may also be charged based on the amount of your withdrawal. Other transactions, which may be considered cash advances, include gaming activities and some balance transfers. Check with your issuer.

Credit Line

The maximum amount you can borrow at any time. You can request a change in your credit line and may be eligible for an increase if you make timely payments and do not exceed your available credit.

Customer Service Phone Numbers

General Information/Balances 800-542-5004

Lost/Stolen Card 800-423-7503

Daily Periodic Rate

The interest rate factor used to calculate the interest charges on a daily basis. The factor is computed by dividing the yearly rate by 365 days. (Some creditors may use 360 days.)

Finance Charges

The cost of consumer credit expressed as a dollar amount. It includes any charges, such as interest and fees, paid by the consumer to the creditor for obtaining a loan.

Grace Period

The date by which, or the period within which, any credit extended for purchases may be repaid without incurring a finance charge. Please see the Card member Agreement for details. Cash Advances, Convenience Check transactions, and balance transfers are charged interest from the date of the transaction until the date it is repaid in full.

Methods of Payment

Payments on First Bremen bank credit cards can be made by mail, in person, by ACH transfer, or online at mycardstatement.com.

Minimum Payment

You must make a Minimum Payment in each Billing Cycle in which you have a new balance on your account. Classic Card is 2.5% of the outstanding balance or $10, whichever is greater. The Gold Card is 1.5% of the outstanding balance or $50, whichever is greater.

Past Due Date

Any unpaid Minimum Payment from prior statements.

Payment Due Date

The date your Payment must reach the lender to avoid late fee charges. Please refer to the back of your billing statement for "Important Instructions for Making Payments."
 

 

 

Copyright ©2008 - Friendly Bremen Bank - Member FDIC

Customer Service: 740.654.8400 or 800.542.5004


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